Avast presents live chat support and incorporates a better customer service team. Kaspersky does not give live chat, nevertheless they have a more active online community. If you’re having problems with the software, they’ll be glad to assist you. Alternatively, you are able to send an email or apply their web based chat. When you’re unsure, you may also ask for a no cost urgent callback.
Avast has excellent end user documentation and a user online community, where clients can talk about various problems. It also has a How-To-Video section with dozens of topics. If you’re unsure of how to use the application, you can also put up a price tag, but Kaspersky’s antivirus software support staff is usually quick as a solution. If you need to get in touch with customer support, you may call them or work with live chat. Both businesses offer good customer service, but Avast has better phone support.
Kaspersky’s simple antivirus offer costs $40, while Avast’s is $60. Both companies offer customer service tools including knowledge basics and FAQ sections. Both offer immediate help. Moreover, both equally offer support through a cost-free client forum. If you want help, you may contact Kaspersky’s help range for assistance. In addition , Avast’s lab check results are the same as Kaspersky’s.